Looking for NDIS Accommodation services? Learn more about our Respite Care and Short-Term Accommodation (STR) services!

A1 Healthcare Solutions logo - registered NDIS provider offering disability support services and SIL accommodation across Australia
Get Started

Case Manager

We are seeking an experienced, enthusiastic community care professional to provide independent, ongoing advice and guidance to our clients across Melbourne. This is a full-time permanent role.

As an NDIS Case Manager, you will work collaboratively with A1 Health Care Solutions clients, their careers, and representatives, developing flexible, personalized, and culturally appropriate care plans. In this mobile team environment you will:

  • Review intake information engage new clients, establish the home care agreement, care plan, budget and connect the client with services and supports
  • Work mobile, conducting client visits as needed, practicing person-centered care planning, providing independent advice and guidance to clients and their families;
  • Work collaboratively with clients, their carers, and representatives, ensuring their ongoing needs and preferences supported, to live independently at home;
  • Liaise with A1 Health Care Solutions employees, stakeholders, partnered service providers on behalf of the client and A1 Health Care Solutions
  • Conduct annual reviews for all clients, revising their care plan, goals, services and budget expenditure;
  • Ensure operations are conducted ethically, fairly, and within the statutory legal, and contractual requirements.
  • Attendance at our Head Office for training and team meetings.

About you

To be successful in the role you will be able to demonstrate:

  • Excellent interpersonal communication, networking, and negotiation skills
  • An ability to take the initiative, prioritize, delegate, and organize activities/li>
  • Knowledge of NDIS Care Plans, community resources, and service networks for older Australians and their carers
  • Minimum 2 years Experience with person-centered care planning processes, including assessment and establishing client goals
  • Experience managing client budgets, being responsive and accountable for time-sensitive tasks
  • Ability to work with set KPIs and achieve targets
  • Experience in the Microsoft Office suite and exposure and/or ability and confidence to acquire skills for in-house client database systems

Qualifications required for the role:

  • Tertiary qualifications in allied health, social science, health/welfare discipline, or a related field
  • In the absence of completed tertiary qualifications, experience in the delivery of person-centered practices in non-complex and/or complex case management and/or demonstrated experience with complex service-oriented offerings in Disability services
  •  

Additional requirements:

  • All appointments are made subject to a satisfactory National Police Check conducted by A1 Health Care Solutions and a valid Working with Children Check provided by the applicant, as requested
  • A statutory declaration is required, confirming residency in a country other than Australia Depending on the information provided an international police check/s may also be required
  • Part of our selection process requires the completion of psychometric assessments

Fill out the application below to get started

Personal Details

Questions

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.