We are a reliable and trusted NDIS provider in  Charters Towers, dedicated to assisting NDIS participants to enhance their capacity and achieve a higher quality of life. Our services are tailored to deliver exceptional disability support that meets individual needs. We specialize in supporting complex NDIS participants, including those with:

We are A1 Healthcare Solutions, a dedicated team that are committed to delivering quality care and support to all NDIS Participants. As an NDIS provider in  Charters Towers, we offer a comprehensive range of disability support services tailored to meet the unique needs of each NDIS participant. Our person-centred approach ensures that every step of your NDIS journey promotes your overall growth and well-being.
Our team of empathetic, friendly, dedicated, and skilled professionals works collaboratively with participants, their families, and the larger community to develop personalised plans that empower you to lead a fulfilling life and achieve your short and long-term goals. We specialise in managing complex support needs, addressing challenging behaviors of concern, and providing expert incident and medication management. Additionally, we offer high-intensity support to ensure the highest standards of care.
When you choose A1 Healthcare Solutions as your NDIS provider in  Charters Towers, we take it upon ourselves to ensure your access to all the supports and services you need to promote your overall well-being.
Want to see us in action? Watch Our Videos to learn more about us our approach.
Healthcare Professionals: You can submit NDIS Referrals directly through our secure online form.
At A1 Healthcare Solutions, we aren’t just a service; we are your neighbours. Our team of dedicated NDIS support workers lives and works right here in Charters Towers, meaning we understand the unique rhythm of life in “The World.” Whether we are catching up at the Gill Street markets or enjoying the sunset at Towers Hill Lookout, our presence in the community is genuine. We believe that the best care comes from those who know the local heritage, from the historic Stock Exchange Arcade to the leafy paths of Lissner Park. Our staff members are familiar faces at local grocery stores and community hubs, ensuring that when you choose us as your NDIS provider, you are choosing a team that truly understands the 4820 lifestyle. We walk the same trails and support the same local businesses, fostering a “neighbour factor” that prioritises shorter travel times and immediate, responsive care. This deep-rooted connection allows our NDIS support workers to provide seamless integration for participants, making every outing feel like a trip with a friend who knows the best spots in town.
Our NDIS accommodation in  Charters Towers reflects our commitment to creating spaces where participants genuinely thrive. We understand that accommodation means more than accessible facilities—it’s about building a place where you feel secure, supported, and connected to your community. Each residence prioritises both accessibility and comfort, with thoughtful design that supports your independence goals. Our team focuses on fostering authentic connections and a genuine sense of belonging.
All services are delivered by qualified, police-checked support workers who understand the Charters Towers area and can help you access local resources with confidence.
Our specialised NDIS support plans address even the most
complex support needs effectively.
We understand that accommodation means more than accessible facilities—it’s about building a place where you feel secure, supported, and connected to your community. Each residence prioritises both accessibility and comfort, with thoughtful design that supports your independence goals. Our team focuses on fostering authentic connections and a genuine sense of belonging, ensuring your accommodation in  Charters Towers truly becomes home. Part of quality disability support means connecting participants to their local community.
Here’s your guide to accessible venues and services throughout  Charters Towers:
Goldtower Central: A modern retail hub offering wide aisles and accessible public amenities for a stress-free shopping experience.
Accessibility: Ample ACROD parking and level-entry access throughout.
Website: Goldtower Central
Gill Street CBD: The historic heart of the town, featuring heritage storefronts and a variety of local boutiques.
Accessibility: Continuous paved footpaths and many shops featuring ramp access.
Website: Visit Charters Towers
Lissner Park: A beautiful heritage park featuring the Boer War Memorial and shaded walking paths perfect for gentle exercise.
Accessibility: Flat, paved pathways and accessible public toilets are available.
Website : Charters Towers Regional Council – Parks
Towers Hill Lookout: Offers breathtaking panoramic views of the region and fascinating history about the gold rush era.
Accessibility: Bitumen road access to the summit with designated accessible viewing areas.
Website: Towers Hill Info
Charters Towers Excelsior Library: A welcoming space offering a vast collection of resources and inclusive community programs.
Accessibility: Equipped with ramp entry, automatic doors, and wide internal pathways.
Website: Excelsior Library
Prospect Community Services: A local hub providing wellness programs and support for residents in the 4820 area.
Accessibility: Fully wheelchair-accessible venue with sensory-friendly community spaces.
Website: Prospect Community Services
Charters Towers Health Service: The primary public hospital providing emergency care and specialised outpatient services.
Accessibility: 24/7 accessible emergency entrance and dedicated disability parking bays.
Website: Queensland Health
Gold City Medical Centre: A long-standing general practice with experience in coordinating care for NDIS participants.
Accessibility: Level entry and spacious consultation rooms for mobility aids.
Website: Gold City Medical
The World Theatre: A premier entertainment venue hosting cinema screenings and live performances in a historic setting.
Accessibility: Features companion card acceptance and dedicated wheelchair seating locations.
Website: The World Theatre
Charters Towers Water Park: A family-friendly facility designed for cooling off and inclusive outdoor fun.
Accessibility: Zero-depth entry points and rubberised soft-fall surfacing for safety.
Website: Water Park Details
We expertly handle challenging behaviours with tailored,
compassionate and least restrictive strategies.
A1 Healthcare Solutions is a local NDIS provider with teams physically stationed within the 4820 area, which is Charters Towers. This local presence is a foundational element of their service model, ensuring high-consistency care for all participants. Crucially, this localized team placement results in minimal travel times for support workers, allowing for quicker and more reliable service delivery.
The staff at A1 Healthcare Solutions is trained to work in close collaboration with the Charters Towers Health Service. This coordinated approach ensures that the medical support provided to participants is fully integrated with their clinical needs and treatments. By maintaining this relationship, the provider aims to achieve a more holistic and unified healthcare outcome for every participant.
A core strategy for A1 Healthcare Solutions is to actively link participants with valuable local community resources and assets. Specific examples of these assets include the Excelsior Library and various community gardens in the area. This deliberate effort to connect participants with local life is designed to foster a deep sense of belonging within the Charters Towers community.
The care plans developed by A1 Healthcare Solutions are highly customized to respect the specific and unique lifestyle of the North Queensland region. This tailoring focuses heavily on outdoor activities, which are plentiful in the area, and engagement with local heritage-based activities. The goal is to ensure that the support provided is relevant and meaningful to the participant’s life in Charters Towers.
A1 Healthcare Solutions maintains local coordinators within the Charters Towers region who are readily available to assist participants. This localized structure guarantees that urgent needs or necessary plan variations can be addressed with exceptional speed. Specifically, these local coordinators can respond to critical situations within a guaranteed two-hour timeframe.
As a fully Registered NDIS provider, A1 Healthcare Solutions has demonstrated a commitment to high standards of quality and safety. The company has a long history and track record of successfully delivering high-quality support throughout the entire Charters Towers region. This experience specifically highlights their ability to provide discrete and effective support for complex needs in regional Queensland.
 Ready to access quality disability support services right here in Charters Towers? Our local team is here to help you navigate the NDIS and start receiving the supports you need to live your best life in  Charters Towers.
Phone: 1300 366 453Â Â
Email: admin@a1healthcaresolutions.com.au Â
Service Area: Service Area: All of  Charters Towers QLD, and surrounding Brisbane suburbsÂ
 Response Time: Local coordinators respond within 2 hours during business hours