We are a reliable and trusted NDIS provider in Docklands, dedicated to assisting NDIS participants to enhance their capacity and achieve a higher quality of life. Our services are tailored to deliver exceptional disability support that meets individual needs. We specialize in supporting complex NDIS participants, including those with:

We are A1 Healthcare Solutions, a dedicated team that are committed to delivering quality care and support to all NDIS Participants. As an NDIS provider in Docklands, we offer a comprehensive range of disability support services tailored to meet the unique needs of each NDIS participant. Our person-centred approach ensures that every step of your NDIS journey promotes your overall growth and well-being.
Our team of empathetic, friendly, dedicated, and skilled professionals works collaboratively with participants, their families, and the larger community to develop personalised plans that empower you to lead a fulfilling life and achieve your short and long-term goals. We specialise in managing complex support needs, addressing challenging behaviors of concern, and providing expert incident and medication management. Additionally, we offer high-intensity support to ensure the highest standards of care.
When you choose A1 Healthcare Solutions as your NDIS provider in Docklands, we take it upon ourselves to ensure your access to all the supports and services you need to promote your overall well-being.
Want to see us in action? Watch Our Videos to learn more about us our approach.
Healthcare Professionals: You can submit NDIS Referrals directly through our secure online form.
A1 Healthcare Solutions is a registered NDIS provider in Docklands VIC 3008, delivering person-centred disability support services to NDIS participants living across Melbourne’s vibrant waterfront precinct. Our dedicated team of NDIS support workers lives and works right here in the Docklands community — we walk the same harbourside promenades along NewQuay and Victoria Harbour, pick up groceries at The District Docklands, and know the rhythm of this modern inner-city neighbourhood intimately. As your local NDIS provider in Docklands, we understand that waterfront living here is unlike anywhere else in Melbourne. From the contemporary apartment residences along Docklands Drive to the buzzing cafes on Harbour Esplanade, our NDIS support workers help participants engage with every aspect of the community they call home. Whether you need Supported Independent Living (SIL), Short-Term Accommodation (STA), community participation support, or daily living assistance in Docklands, our disability support services are designed around your goals, your choices, and your local lifestyle. We are not a faceless organisation servicing Docklands from afar. Our support coordinators are based locally and can respond within two hours. We shop at the same Woolworths at District Local, enjoy the same sunset walks along Victoria Harbour Promenade, and take the same trams from Southern Cross Station. When you choose A1 Healthcare Solutions as your NDIS provider in Docklands, you gain a neighbour who genuinely understands your world.
Our NDIS accommodation in Docklands reflects our commitment to creating spaces where participants genuinely thrive. We understand that accommodation means more than accessible facilities—it’s about building a place where you feel secure, supported, and connected to your community. Each residence prioritises both accessibility and comfort, with thoughtful design that supports your independence goals. Our team focuses on fostering authentic connections and a genuine sense of belonging.
All services are delivered by qualified, police-checked support workers who understand the Docklands area and can help you access local resources with confidence.
Our specialised NDIS support plans address even the most
complex support needs effectively.
We understand that accommodation means more than accessible facilities—it’s about building a place where you feel secure, supported, and connected to your community. Each residence prioritises both accessibility and comfort, with thoughtful design that supports your independence goals. Our team focuses on fostering authentic connections and a genuine sense of belonging, ensuring your accommodation in Docklands truly becomes home. Part of quality disability support means connecting participants to their local community.
Here’s your guide to accessible venues and services throughout Docklands:
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The District Docklands – Docklands’ premier shopping and entertainment destination at 440 Docklands Drive with retail stores, dining, HOYTS Cinema, ice rink, and regular community markets. Our NDIS support workers regularly accompany participants for shopping trips and social outings here.
Accessibility: Wheelchair-accessible entries, accessible parking bays, lift access to all levels, and accessible restrooms throughout.
Website: The District Docklands
Spencer Outlet Centre – Located at 201 Spencer Street adjacent to Southern Cross Station, offering discounted brand-name shopping with excellent public transport access. A convenient accessible retail option for Docklands NDIS participants.
Accessibility: Level entry from Spencer Street, lifts throughout, disability parking nearby, accessible food court.
Website: Spencer Outlet CentreÂ
District Local Fresh Market – The dedicated fresh food precinct at 90 Waterfront Way with Woolworths, specialty butchers, Asian grocers, and fresh produce stalls. Ideal for supported grocery shopping outings.
Accessibility: Ground-level access, wide aisles for wheelchairs and mobility aids, on-site accessible parking.
Website: District Local Fresh MarketÂ
Ron Barassi Snr Park – Family-friendly waterfront park at 534 Docklands Drive with playgrounds featuring rubberised soft-fall, sand play, splash pads, BBQ facilities, and open green space. Excellent for therapeutic outdoor activities and community participation programs.
Accessibility: Flat pathways, accessible BBQ stations, nearby accessible parking, inclusive playground equipment.
Website: Ron Barassi Snr Park
Docklands Park – Scenic open-space park along Harbour Esplanade with walking and cycling paths, public art installations, and panoramic harbour views. Our NDIS support workers use this park for walking programs and sensory-friendly outdoor experiences.
Accessibility: Paved flat pathways for wheelchair users, waterfront seating, close to tram stops.
Website: Docklands Park
NewQuay Central Park – Well-maintained green space at 429 Docklands Drive with lawns, shade trees, and seating. A peaceful retreat ideal for quiet relaxation or gentle exercise near NewQuay Promenade.
Accessibility: Flat terrain, wheelchair-accessible lawn areas, benches throughout, close to restaurants.
Website: NewQuay Central Park
Community Services in Docklands
Library at The Dock – Award-winning community library at 107 Victoria Harbour Promenade with free Wi-Fi, Maker’s Space, reading groups, digital literacy workshops, and meeting rooms. One of the most valuable community resources for NDIS participants in Docklands.
Accessibility: Full wheelchair access via lifts across three levels, accessible restrooms, hearing loop, quiet spaces, staff trained in inclusive service.
Website: Library at The DockÂ
The Hub at Docklands – Multipurpose community centre at 80 Harbour Esplanade hosting fitness classes, community meetings, social groups, and cultural events with sports courts and function spaces for NDIS community participation.
Accessibility: Wheelchair-accessible entry, lift access, adaptive sports equipment, proximity to accessible tram stops.
Website:The Hub at DocklandsÂ
Community Hub at The Dock – Modern venue at 912 Collins Street with meeting rooms, large hall, and kitchen facilities. A welcoming space for social connection programs and group activities for Docklands NDIS participants.
Accessibility: Ground-floor and level-one access via lift, accessible restrooms, modern kitchen, Yarra River views.
Website: Community Hub at The Dock
Medical & Healthcare Facilities Near Docklands
Victoria Harbour Medical Centre – Highly rated GP clinic at 850 Collins Street with experienced doctors who understand NDIS coordination and chronic disease management. Open Monday to Saturday with bulk-billing options for Docklands NDIS participants.
Accessibility: Ground-level entry via Merchant Street, wheelchair-friendly consulting rooms, accessible restrooms, Saturday appointments.
Website: Victoria Harbour Medical Centre
The Royal Melbourne Hospital – Major public hospital at 300 Grattan Street, Parkville (~4 km from Docklands) with full Emergency Department, specialist disability services, and rehabilitation programs. A1 Healthcare provides hospital discharge support for Docklands participants.
Accessibility: Full wheelchair access, disability parking, accessible tram route 19, interpreter services available.
Website: The Royal Melbourne Hospital
Recreation & Leisure in Docklands
HOYTS Cinema – District Docklands – Modern cinema at 440 Docklands Drive with standard and premium screenings. HOYTS accepts Companion Cards, allowing a carer or NDIS support worker to attend free of charge.
Accessibility: Wheelchair-accessible seating, Companion Card accepted, accessible restrooms, hearing-assisted and sensory-friendly sessions.
Website: HOYTS Cinema – District Docklands
Docklands Sports Courts – Multi-use outdoor courts at 68–90 Harbour Esplanade for futsal, netball, basketball, and soccer. Available for NDIS community participation group activities and inclusive sports programs.
Accessibility: Flat ground-level access, nearby accessible restrooms at The Hub, water fountains, close to tram stops.
Website: Docklands Sports CourtsÂ
Rekdek Gym – Docklands – Residential gym and aquatic centre at 50 Lorimer Street with 25-metre pool, sauna, steam room, spa, and full fitness equipment. Suitable for supervised exercise programs as part of NDIS health and wellbeing goals.
Accessibility: Pool hoist available, accessible change rooms, ground-level gym access, supportive staff.
Website: Rekdek Gym – DocklandsÂ
We expertly handle challenging behaviours with tailored,
compassionate and least restrictive strategies.
Our NDIS support workers live in and around Docklands, meaning shorter travel times, faster response, and a team that truly understands the waterfront lifestyle. We are not commuting from distant suburbs — we are your Docklands neighbours.
We work closely with Victoria Harbour Medical Centre and Royal Melbourne Hospital to ensure your NDIS support services are fully coordinated with your healthcare team in Docklands and surrounding areas.
From Library at The Dock programs and The Hub community classes to supported shopping at The District Docklands, our NDIS support workers connect you to real community life — not just token outings.
Apartment-based living in Docklands has unique needs. Our NDIS support workers understand high-rise accessibility, building management protocols, and the specific daily living requirements of Docklands residents.
When situations change, you need support fast. Our Docklands-based support coordinators can be at your door within two hours because they are already in your community.
A1 Healthcare Solutions has built a strong reputation as a trusted registered NDIS provider in Docklands and across Melbourne, with consistent positive feedback from participants, families, and support coordinators.
 Ready to access quality disability support services right here in Docklands? Our local team is here to help you navigate the NDIS and start receiving the supports you need to live your best life in Docklands.
Phone: 1300 366 453Â Â
Email: admin@a1healthcaresolutions.com.au Â
Service Area:Â Service Area: All of Docklands VIC, and surrounding Melbourne suburbsÂ
 Response Time: Local coordinators respond within 2 hours during business hours