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NDIS Supported Independent
Living | SIL Accommodation

NDIS Supported Independent Living (SIL) Australia

Our SIL supports are designed for people with higher support needs who require significant help throughout the day, including overnight support. Supports can include personal care, assistance with meal preparation, household tasks, and building routines that help you feel safe and confident at home.

We offer tailored Supported Independent Living (SIL) services in Australia (Melbourne, Sydney, Brisbane, Perth and Adelaide) designed to help individuals with disabilities live independently while receiving the right level of support. Our priority is your independence, comfort, and well-being.

We specialise in the following disabilities; intellectual disabilities, autism spectrum disorder (ASD), cerebral palsy, Down syndrome, multiple sclerosis (MS), spinal cord injuries, acquired brain injuries (ABI), vision impairment, hearing impairment, neurological conditions, muscular dystrophy, motor neurone disease (MND), spina bifida, amputations, burns, and other significant physical, sensory, intellectual, and psychosocial impairments.

NDIS Supported Independent Living SIL Provider in Australia

24/7 NDIS Supported Independent Living (SIL) Support

At A1 Healthcare Solutions, our Supported Independent Living (SIL) services in Australia (Melbourne, Sydney, Brisbane, Perth and Adelaide) offer comprehensive support with daily activities. Our dedicated team provides round-the-clock 24/7 support, helping with essential tasks such as cooking, cleaning, and personal self-care. For individuals with high-intensity and complex support needs, we tailor our care plans meticulously to include specialised interventions and behaivour support strategies.

We excel in managing challenging behaviors with compassionate and professional support, ensuring safety and well-being at all times. Additionally, our team is adept at handling high physical needs, employing adaptive techniques and equipment to promote comfort and independence with exceptional medication management training. Our holistic approach ensures that every aspect of our NDIS participant's daily lives is supported.

SIL support ratios describe how staffing is organised in the home. Ratios are often written as 1:1, 1:2, 1:3, or 1:4. This means one support worker supporting one participant, two participants, three participants, or four participants at a time. The right ratio depends on the support needs of everyone in the home, safety requirements, routines, and what is funded in each participant’s plan. Some participants may need 1:1 support during personal care, mealtimes, or appointments, while 1:2, 1:3, or 1:4 may suit parts of the day where support needs are lighter. Ratios can also change across the day and overnight, depending on risk and support needs.

24/7 Complex Needs SIL Supports
in NDIS Accommodation

Some participants require supports for complex needs, including structured routines, higher supervision, and consistent staffing. Where appropriate, we can support people who experience behaviours of concern, following relevant plans and working with the wider support team to keep supports consistent and respectful. The focus is on safety, dignity, and stable daily routines that support positive outcomes in the home.

Explore Life The Way It Should Be

Respite/Short-Term Accommodation (STR) funding is available to NDIS participants. As your NDIS provider, we tailor our respite packages to your needs. Do you have special requests for your respite stay? If so, ask our team and we'll try our best to accommodate. If you don't require 24/7 support we will provide you with a discount. We recommend to take advantage of our daily food and activities budget by talking to us about what activities you'd like to do and what food you like to eat.

A NDIS SIL provider in Australia that does it the right way. Our SIL services include:

Our SIL services are simple

At A1 Healthcare, we’re known for keeping it simple when it comes to NDIS Cespite Care in Melbourne. 

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Our frequently asked SIL questions

Supported Independent Living (SIL) is a type of NDIS support that helps individuals with disabilities live independently while receiving necessary assistance with daily activities. These supports are generally for participants who require a high level of support like 24/7 support.

 Individuals with disabilities who have significant and permanent support needs, as outlined in their NDIS plan, may be eligible for SIL services.

SIL includes 24/7 assistance with daily activities such as cooking, cleaning, personal care, and managing medications. It can also cover support for complex needs and challenging behaviors.

Our locations are spread across Melbourne, Sydney, Brisbane, Adelaide and Perth from self-contained apartments to ground floor properties.

Majority of our locations are accessible with fully accessible bathrooms, wide doorways and disability-specific equipment like HiLo beds, shower commodes, shower chairs, hoists and more. If you have any specific requests, speak to our team and let us know how we can help.

The level of SIL funding is based on your specific needs and goals, which are assessed during your NDIS planning meeting.

SIL is the paid support you receive in the home. SDA relates to the physical housing for eligible participants. ILO is a flexible home and living support model that can be different from shared SIL. We can help explain what fits your situation depending on what you’re funded for in your NDIS plan.

Yes, where appropriate. We can support participants with complex needs, including structured routines, daily safety support, and experienced staff—based on individual needs and plan funding. Our expert SIL team will create comprehensive support plan based off your stakeholders reports like your Occupational Therapist, Behaivour Support Practitioner, Speech Pathologist and others.

SIL support ratios are the way staffing is planned in a Supported Independent Living home. Ratios are usually written as 1:1, 1:2, 1:3, or 1:4, meaning one support worker to one participant, one worker supporting two participants, one worker supporting three participants, or one worker supporting four participants. The right ratio depends on each person’s needs, safety considerations, routines, and what is funded in their NDIS plan. For example, someone may need 1:1 during personal care or mealtimes, 1:2 or 1:3 during quieter parts of the day, and 1:4 in homes where participants are more independent and need lighter support. Ratios can also change across the day, including overnight support (active night or sleepover), depending on risk and support needs. We work with you, your Support Coordinator, family (if involved), and any reports to confirm what level of SIL support is suitable and what can be delivered in the right

If you’re leaving hospital and need Supported Independent Living (SIL) urgently, the priority is putting safe supports in place so discharge isn’t delayed. We can move quickly to check SIL vacancies, confirm whether a home is suitable for your support needs, and coordinate next steps with your Support Coordinator, family (if involved), and the hospital discharge team. In urgent situations, it may also be appropriate to use short-term options (such as interim supports or temporary accommodation) while the right SIL arrangement is being confirmed. The fastest way to speed things up is to share your discharge timeframe, support needs (including overnight support), and any key reports so we can assess suitability and staffing safely.

Moving into NDIS Supported Independent Living (SIL) can be fast when there is a suitable vacancy and the right funding and information are ready. Timeframes vary depending on matching, staffing, agreements, and any approvals needed, but many moves happen within days to a few weeks once everything lines up. To reduce delays, it helps to have your current plan details, preferred locations, required support ratio, any accessibility needs, and relevant reports ready to share. We’ll confirm fit, walk you through the process, and agree a realistic start date that supports a smooth transition.

Yes — we encourage you to view the home before making decisions. Where possible, we can arrange an in-person inspection (or a video walkthrough if needed) so you can see the layout, accessibility, and general environment. You’ll also be able to ask questions about routines, staffing, visitor rules, and how support works day-to-day in that SIL home. If other residents live there, we’ll always manage privacy and consent appropriately while still giving you enough information to make an informed choice.

Yes, we can support participants in SIL who experience behaviours of concern, where we are the right fit and the supports can be delivered safely. Our approach focuses on consistency, clear routines, and practical strategies that reduce triggers and support stability at home. If a participant has a Behaviour Support Plan, we follow it and work alongside the participant’s team (such as a Support Coordinator, family, and relevant clinicians) to keep supports coordinated. We prioritise dignity and safety, and we support positive outcomes through structured daily support rather than reactive responses.

No — SIL funding is for support, not everyday living costs. Supported Independent Living typically covers the paid help you receive at home, such as personal care, daily routines, supervision, meal preparation support, household tasks, and skill-building support. Costs like rent, utilities (power/gas/water), groceries, internet, and personal expenses are usually paid by the participant. If you also have other funding types in your plan (for example, housing-related supports), your Support Coordinator can help explain what applies to your situation and what needs to be budgeted for separately. We generally charge the industry average for rent and utilities which is approximately 30% of your Disability Support Pension (DSP).

SIL NDIS provider in Australia

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Christopher Helms
April 16, 2023.
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Wholeheartedly recommend this company. Great services.
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Donald Snyder
April 15, 2023.
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As a Support Coordinator, I work with many different providers. I've seen the good ones and bad ones. The A1 team are great.
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Jordan Daniel
April 11, 2023.
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Thank you to the team for the fantastic work and effort. I know dealing with my son isn't easy. He is really complex. Thanks for being patient and perserving. His progress in six months is great to see. Don't stop what you're doing. It's only up from here.
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Rafael Santos
April 9, 2023.
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I can't even describe the frustration of dealing with the big companies for my son's SIL needs. Their staff were incompetent, their communication was non-existent, and they just didn't seem to care. But A1 Healthcare was a breath of fresh air. They're always available to answer my questions, and their weekly reports give me peace of mind that my son's needs are being met. Special shout out to the following staff (initals only for privacy) JD, ME, AT, OA, PL, RG. Thank you, team.
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Fernanda Gil
March 31, 2023.
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Amazing support from caring staff who really know what they're doing! Strongly recommend.
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Brenda Jones
March 31, 2023.
Google star 1Google star 2Google star 3Google star 4Google star 5
The personalized care and attention they provided made a real difference in our lives.
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Alex Simpson
March 30, 2023.
Google star 1Google star 2Google star 3Google star 4Google star 5
The team at this NDIS provider truly goes above and beyond to make a difference in the lives of their clients. I feel blessed to have found such a caring and dedicated group of people.
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Joshua Davis
March 29, 2023.
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Choosing this provider was the best decision we made for our family, and we couldn't be happier with their service.
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Zito Albino
March 28, 2023.
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I was really impressed with the range of NDIS support services this provider offered. The process to get onboarded was easy. It was mostly online with a number of friendly team members contacting me. As an ex teacher I know what good customer service means. It goes a long way.
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Ann England
March 28, 2023.
Google star 1Google star 2Google star 3Google star 4Google star 5
They made the NDIS process easy and straightforward for us, and we are very satisfied.

Get in touch with us today

If you’d like to make a referral for our NDIS Supported Independent Living SIL services, go to our referral page.